Returns & Exchanges

At Deals & On Sale, we want you to love your fashion finds, which is why we offer a 30-day return policy on all eligible items. If your purchase isn't the perfect fit, we make the exchange and refund process quick and effortless.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and email address to select the items you wish to send back.

  • 2.
    Prepare Your Package

    Securely pack the items in their original packaging with all tags attached to ensure they remain in unworn condition during transit.

  • 3.
    Ship It Back

    Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our warehouse inspects your return, we will process your refund or store credit within 5-7 business days.